ha77's Privacy Policy

About This Policy

ha77 ("we", "us", "platform") operates a safe and reliable online betting and gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you use ha77's website and services, how that information is used, who it is shared with, and how we keep it secure.

This Policy applies to all aspects of your relationship with ha77 — from registration through playing games, financial transactions, and contacting our customer support team. By using our services, you are considered to have agreed to the terms of this Policy. Please read it carefully.

This Policy applies only to ha77's own services. Third-party websites or services have their own privacy policies, for which ha77 is not responsible.

Information We Collect

ha77 collects various types of information to maintain service quality and personalise your experience. A detailed breakdown of that information is provided below.

2.1 Information You Provide Directly

When you create an account on ha77, use our services, or contact us, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Documents required for identity verification (such as a national identity card)
• Payment information — bKash, Nagad, or Rocket number
• Security questions and PIN code

2.2 Automatically Collected Information

When you use ha77, our systems automatically collect certain technical information:

• IP address and device identifier information
• Browser type, operating system, and device type
• Session data — login time and duration of activity
• Gameplay history and betting activity
• Financial transaction records — deposit and withdrawal amounts, time, and method
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification and fraud prevention, ha77 may at times verify information through trusted third parties. Such information collection is always carried out in compliance with applicable laws and regulations.

Purpose of Using Information

ha77 uses collected information for the following legitimate purposes:

Information Sharing and Disclosure

ha77 does not sell or rent your personal information. However, information may be shared with the following parties in specific circumstances:

4.1 Service Provider Partners

Only the minimum necessary information is shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), identity verification, and maintenance of technical infrastructure. These partners are obligated to process information in accordance with ha77's instructions and may not use it for their own purposes.

4.2 Legal Obligations

ha77 may be legally required to disclose information to comply with applicable law, judicial orders, or directives from competent authorities. Such disclosures are always kept as limited as possible.

4.3 Business Transfers

In the event of a partial or full transfer of ha77's business or assets, your information may form part of the transferred assets. In such circumstances we will notify you in advance and your information will remain protected under this Policy.

4.4 With Your Consent

For any purpose not mentioned above, we will obtain your explicit consent before sharing your information.

Cookies and Tracking Technologies

ha77 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the service.

5.1 Types of Cookies

• Essential cookies: These are necessary for the core functionality of the website — they are used for maintaining login sessions, security tokens, and payment processes. Disabling them will prevent the site from working properly.
• Functionality cookies: These are used to remember your preferences such as language selection and account settings.
• Analytics cookies: These collect anonymous statistical data to analyse site usage and improve the service.
• Security cookies: These help detect unauthorised access and fraud.

5.2 Cookie Controls

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may prevent many ha77 services from working properly, such as login or payments.

Data Security Measures

ha77 has implemented the highest standard of technical and organisational measures to protect your information.

• SSL/TLS encryption — all data transmissions are completed over encrypted channels.
• Sensitive information such as payment details is stored with industry-standard encryption.
• Account access is managed through strict access control procedures.
• Systems undergo regular security testing and vulnerability assessments.
• 24/7 monitoring is active to detect suspicious activity.
• Access to information is restricted to authorised personnel only, who are bound by strict confidentiality obligations.

Please note that no method on the internet is 100% secure. Even though ha77 takes appropriate precautions, no method of storing or transmitting information can guarantee complete security. We therefore also ask you to keep your account password and login details secure.

Data Retention Period

ha77 retains your information only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal obligations.

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records are kept for the period required by legal requirements.
• Even after an account is closed, some information may be retained for a defined period for legal or regulatory reasons.
• Once the retention period ends, information is securely deleted or anonymised.

Your Rights

As a ha77 user, you have the following rights over your own information:

Contact us to exercise these rights. We will respond to your request within a reasonable time. Please note that some requests may not be fully fulfilled due to legal obligations.

Protection of Minors

ha77's services are strictly for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age verification at registration is mandatory. If we learn that information from a minor has been collected, that account will be closed immediately and all related information will be deleted.

If you believe a minor has opened an account on ha77, please notify us immediately at [email protected].

Changes to the Policy

ha77 may update or change this Privacy Policy as needed. For any significant changes, we will notify you in the following ways:

• The revised Policy will be published on this page and the "Last updated" date will be updated.
• For significant changes, a notification will be sent to your registered email or mobile.
• Continued use of the service after a change will be considered as your agreement to the revised Policy.

We therefore recommend that you revisit this Policy from time to time to stay informed about the latest changes.